Why choose Six Eleven?

Philippine Call Center

Operational Excellence

Clients with sales and lead generation programs were among our very first clients over 9 years ago and are the very programs that built our company. After such we have diversified into other verticals such as inbound customer support, tech support and billing via voice and chat support. We also have transcription and back office projects.

We help our clients grow and manage their business by providing real and tangible results. With more than 1000 people working in our various service delivery centers, we have a ready and able workforce ready to serve any business needs. We have a proven track record that we can make projects work.

Best Outbound Call Center


We were one of the first call centers in Davao City, Philippines way back in year 2005. We started our office with a 20 seat capacity upon its inception and have grown to over 1000 seats in terms of capacity at the present. We have an experience team that is prepared for any challenge that is presented. We have a stable and reliable workforce ready to meet demands and requirements of clients. Out infrastructure is redundant, from having an industrial size UPS (uniterupted power source) for all our equipment to having an onsite generator and also multiple ISP (internet service provider) lines in each of our offices.

Contact Centre Customer Service

Ability to Scale

Presently we have a capacity of over 1000 seats and plans to grow to over 1,500 seats by 2016. We carefully plan and forecast client behavior and demand to be able to meet the needs of our clients now and in the future. We can scale up quickly when the need arises.

Social Network Marketing Services

Innovation and Analytics Utilized

Our team is equipped with different performance monitoriting tools such as call reports, disposition reports, agent reports and so on. Upon request, we can create custom variable based reports depending on the desire of our customers to track and manage production of our workforce. We use these tools to optimize and maximize the performance of each agent in their respective projects.

Business Process Outsourcing Companies

Continuous Improvement

We believe that for us to be relevant to our clients, we need to produce the results they desire, not only that but to build upon what was given to us and improve in totality. We want to bring our own experience to the table to contribute towards client goals. We want our clients to value the services we provide. This is a must. Thus, we strive to continuously work with our clients and offer suggestions based on our previous experiences to help improve performance for the program.

Customer Satisfaction Survey Service

Loyal Customers

We don’t just work for clients, we partner with them and treat their business as our own. From 20 workstations during 2005 to currently 1000, we are very thankful towards our loyal customer base.

Our clients grew their business and we were able to grow along the way with them. With some clients, we started with a single facet of their business to multiple facets at the moment.

We believe that the year over year growth of our organization is a testament to the quality or work we do and our commitment towards work excellence! And we will continue with such in the years to come.


Phone, Chat, Email and Social Media

Customer Services Jobs

Technical Support

Phone Answering Services

Customer Services

Customer Service Sales Jobs

Booking and Order taking

Outsourced Lead Generation Companies


Customer Service Representative Job Data Networking Services

Online Assistant

Customer Service Solution

Web Design Development

Professionals Services

Seat leasing and office facility

Company Summary

As of January 2015


Years in Business
since 2005


Diversified Clients

Service Delivery Centers
in 2 Geographical Locations

PCI and HIPAA accredited


Keep in touch

We would love to hear from you

Quality the First Time, Everytime.